Frequently Asked Questions
1. What type of products does AROTA offer?
AROTA focuses on premium streetwear and comfortable everyday clothing including hoodies, T-shirts, sweatshirts & more.
2. Is AROTA clothing unisex?
Yes. Most of our products are designed for a gender-neutral fit, suitable for both men & women.
3. How do I choose the right size?
You can refer to the size chart on the product page for chest, length & fit details. If you prefer a baggy look, choose one size up.
4. What fabric and GSM do you use in your hoodies?
Our hoodies are crafted using premium cotton fleece (avg. 320–380 GSM) ensuring warmth, durability, and comfort. (Modify as per actual specs.)
5. Do you ship across India?
Yes. We deliver pan-India through trusted courier partners.
6. How long will my order take to arrive?
Standard orders are delivered within 5–8 business days depending on location.
7. Do you offer returns or exchange?
Yes. If your item has a size issue or manufacturing defect, you can request an exchange within 7 days of delivery.
8. How can I track my order?
Once the order is shipped, you’ll receive a tracking link via email/SMS to follow your delivery in real-time.
9. What payment methods do you accept?
We accept UPI, Cards, Wallets, Net Banking & COD (if enabled). (Adjust if COD unavailable.)
10. How can I contact support?
You can reach us via Email/WhatsApp/Instagram for order or product assistance. (Add actual contact details once ready.)